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The enterprise pharmacy intelligence platform chosen by leaders

More than 60 major US health systems use Latent to make pharmacy an ultra-efficient engine of growth and care delivery. Handling more than five million patient medication cases every year.

Clinical agent engine
Population scan · 48,210 patients1,284 gaps found

1,284 gaps found

patientstatusscore
01eligible97%
02eligible95%
03eligible93%
04eligible91%
05eligible90%
  • Charts read
  • Criteria matched
  • Flagged to the care team
Care-gap identificationEligibilitySite-of-care routing
Illustrative · sample dataIdentify · 1 of 4

KLAS report

KLAS gives Latent Top Scores in New Report.

See why the leading healthcare IT analyst gave Latent a top score after conducting customer research.

Latent Health overall performance

94.5

KLAS software average

81.1

Get patients onto therapy faster.
Expand your pharmacy operation.

Serve more patients with the same team

Handle increased specialty pharmacy volume with the team you already have.

45%

Volume growth without headcount increases

Give pharmacy teams and clinicians time to focus

Pharmacy focuses on the most important work. Clinicians focus on patients.

80%

Reduction in pharmacist time spent on PA

Support compliance and financial resilience

Keep every claim compliant and every eligible dispense inside the system.

$2M

Additional EBITDA

The new, simple pathfrom diagnosis to health

Latent uses AI to eliminate bottlenecks across the complete patient journey.

Beta

01 Identify

Find patients who need care

Latent reasons across patient charts and claims data to surface eligible patients teams would otherwise miss.

Care_gap identificationEligibilitySite-of-care routing
Population scanGaps found 1,284
  • 01Eligible · Crohn's disease97%
  • 02Eligible · psoriasis95%
  • 03Eligible · type 2 diabetes93%
  • 04Eligible · atopic dermatitis91%
Flagged to the care team

02 Access

Get treatment approved

Latent automates prior authorization, payer communications, and appeals for medical and pharmacy benefits.

Prior authClinical reviewAppealsBenefit routingPayer outreach
Prior auth case
  • Payer policy parsed
  • Medical necessity checked
  • Form auto-filled
  • Submitted to payer
Approved

03 Treat

Keep patients in
the system

Audit eligibility for discount programs and financial assistance, reduce leakage, and treat every eligible patient compliantly.

Eligibility complianceLeakage analyticsFinancial dashboard
Compliance audit
Compliant this month$12M
Eligible claims940
Eligibility rate94%
100%
  • Prolia · eligibility confirmed
  • Stelara · eligibility confirmed
Beta

04 Engage

Support patients through care

Latent handles the routine check-ins pharmacy teams don’t have time for. Pull in pharmacists when patients need them.

Patient outreachQueue managementOutcomes analytics
Pharmacy care team
Checking in. How are you doing on your medication?
My night vision seems worse lately.
Thank you for flagging that.
Connecting you with a clinical pharmacist now.
Routed to a pharmacist

One intelligence across
every pharmacy process

Latent’s clinical agentic engine understands charts, claims, payer policies, and drug labels, finds the evidence, and automates time-consuming work.

Partners

Proven impact and scale
at leading health systems

More than 60 health systems run pharmacy on Latent at scale. Learn how some of the largest healthcare systems are transforming their pharmacy operations.

In their words

Taking on the future of pharmacy

“This partnership changed how we think about pharmacy-led medication access work. What once looked like a cost center now looks like a strategic growth lever.”

Kelley Curtis
VP, Chief Pharmacy Officer

“Latent has transformed our collaboration into a true partnership, revolutionizing our prior authorization process and enabling us to expand into a comprehensive medication access and affordability team here at MetroHealth.”

Ryan Mezinger
SVP and Chief Pharmacy Officer

“Latent's been a great partner in helping us lean into the uncomfortability with trying to increase access to our patients, and it's been a fantastic partnership.”

Kyle Finnerty
Director of Pharmacy Services

Built to meet the strictest requirements

Works with your EHR

Latent is chart-native, EHR-agnostic, and capable of going live in a day.

Human in the loop

Latent prepares, fills, and submits the case. Pharmacists make the decisions that belong to them.

Ready for audit

Every output traces back to the chart, with a built-in audit trail. HIPAA and SOC 2 compliant.

Simplifying the journey to health.

Frequently asked

Enterprise pharmacy
intelligence, answered

One clinical agent engine that works across the whole pharmacy operation. It reads the chart, the claims and the payer policy, then finds the patients who need care, clears the prior auth, keeps the claim compliant and stays with the patient on therapy.

One clinical agent engine reads the chart, the claims and the payer policy, then runs the same case through Identify, Access, Treat and Engage inside the EHR your teams already use.

More than 60 US health systems, including Cleveland Clinic, Mount Sinai Health System, Yale New Haven Hospital, AdventHealth, Henry Ford Health, Ochsner Health, Cincinnati Children's, Keck Medicine of USC, UNC Health, Bon Secours Mercy Health, WVU Medicine, UnityPoint Health, MetroHealth, Akron Children's Hospital, Cone Health, University Health Kansas City, Virtua Health, Tower Health and Self Regional Healthcare.

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